A new luxury care home in Much Hoole has received praise for its “kind and caring” staff following a recent inspection.
The Ribble Court Nursing Home received a “Good” rating on its first official inspection. This is the highest honor a new nursing home can receive.
The 53-bedroom house on Liverpool Old Road in Much Hoole, near Preston, opened last year. It offers a mix of luxury residential care and specialist / complex nursing care.
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Home Manager Samantha Smith said: “We are delighted that the CQC has awarded Ribble Court Care Home the highest inspection rating for a new home.
“Since we opened our beautiful home in June of last year, we have become an important part of the local community, and it is very gratifying to see all of the hard work and dedication of our team recognized in this way.
“I am really proud of our fantastic staff, who work hard every day to provide exceptional care. “
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The Care Quality Commission (CQC) carried out the unannounced inspection on October 29 and examined five categories, including safety, effectiveness, responsiveness of care and leadership. The inspectors awarded a Good to each category.
In the report, staff were praised for being “kind and caring” and for treating residents with “dignity and respect.” The care has been described as “high quality care” delivered by “a cohesive team of staff who know the residents well”.
Personal safety was “at the heart of the delivery of care”, staff were employed “subject to robust recruitment processes” and individuals’ needs were “meticulously assessed prior to their home admission”. “It’s regularly reviewed to make sure people are getting the support they need.”
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The report notes that residents are encouraged to have “maximum choice and control over their lives, and staff support them in the least restrictive way possible and in their best interests.”
The home received praise for its training and procedures to prevent Covid and infections. They said robust systems were in place for regular testing for people using the service, staff and visitors. All staff have complied with the NHS vaccination program.
During their visit, the two CQC inspectors observed staff interactions with people and spoke to four caregivers, eight residents living at the home and called nine of their relatives.
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They also reviewed the files and asked for comments from the local authority and professionals who work with the house.
Jen Roberts, nominated for Ribble Court Care Home, said: “We are delighted to provide the people of Much Hoole with a range of complex and much-needed nursing services.
Ribble Court Care Home is the sixth house in the Sandstone Care portfolio. Other homes include Longridge Hall and Fleetwood Hall, Lancashire, St Helens Hall in Merseyside, The Oaks in Newtown, Wales and Oak Springs in Liverpool.
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